Refund policy

Returns & Refunds

We want you to actually use what you buy. If it is not right, send it back.

30-day returns

You have 30 days from delivery to request a return. The item does not need to be unopened — we would rather you tried it — but it does need to be clean, undamaged and complete.

How to start a return

Email us at bryanandroid26@gmail.com with your order number and a line about what went wrong. We reply within two business days with return instructions.

Please do not send anything back before contacting us: parcels returned without instructions can be lost.

Who pays the return shipping

• Faulty, damaged or wrong item: we pay. We also cover the replacement.
• Changed your mind: the return shipping is yours.

Refunds

Once we receive and check the item, we refund to your original payment method within 10 business days. Depending on your bank or PayPal, it can take a few more days to appear on your statement. Original shipping charges are not refunded unless the item was faulty.

What we cannot take back

• Items returned after the 30-day window.
• Items that have been washed, altered or damaged after delivery.
• Gift cards.

Something arrived broken?

Send us a photo within 7 days of delivery and we will replace it or refund you. No need to return the damaged item unless we ask.

Cancellations

Orders can be cancelled free of charge until they leave the warehouse — usually within 24 hours of ordering. After that, treat it as a return.

Questions: bryanandroid26@gmail.com.